High-touch final-mile delivery designed around the product and the customer experience.
Receiving, inventory handling and staging connected to final-mile delivery.
Coordinated delivery for construction materials and jobsite requirements.
Connect warehouse, delivery and customer information in one operational picture.
Terms governing use of The Carr Group website and its public online tools.
Last updated: 8 September 2026
These terms describe the conditions for using The Carr Group website and its public tools. Please read them when using the site. If you have a question about how they apply to your use, contact The Carr Group.
The website provides information about services, a way to send inquiries and quote requests, and access to shipment-tracking information. Website descriptions help start a discussion about your requirements; they do not confirm that a particular service is available for every product, location or delivery.
These website terms are not a delivery, warehousing or customer-service contract. Actual services, pricing, scheduling and responsibilities may be set out in separate agreements, retailer arrangements or confirmed instructions. These website terms do not replace those arrangements or reduce obligations under them.
Tracking information is based on the operational data available when a lookup is made. Status, scheduled dates and delivery windows can change as delivery conditions change. Contact customer support if information appears incorrect or you need to confirm scheduling details. Only access shipment information that you are authorized to use.
Provide accurate contact details and enough information for the team to understand your request. Sending a form does not by itself create a booking, confirm pricing or change an existing delivery. Use customer support to discuss changes; self-service rescheduling is a planned capability, not a current website tool.
Do not attempt to access another person’s shipment or account without authorization, bypass security or request limits, disrupt the website, submit harmful code, or use the forms for spam. Do not share passwords or publish personal shipment details through the website.
Website text, images, names and logos may be protected by intellectual-property rights belonging to The Carr Group or other rights holders. Do not use them in a way that implies an endorsement or misrepresents their source. Contact us if you want to reuse material beyond what applicable law permits.
Some tools rely on connected systems or external resources, and the website links to independent websites. Those services may have separate terms and privacy practices. A link does not mean that The Carr Group controls all content or operation of the linked service.
Website tools may be unavailable or interrupted, and information can change. If you cannot complete a lookup or inquiry, contact customer support. Confirm information that is important to a delivery or service decision with the appropriate team rather than relying only on a general website description.
These terms describe website use only. They do not exclude rights that cannot lawfully be excluded, or alter duties under an applicable service agreement. No additional blanket waiver of liability is stated on this page.
These terms may be updated as the website changes. The date above identifies the latest website update. Contact The Carr Group if you need clarification about an earlier inquiry or service arrangement.
The Carr Group
21 Currah Rd
St. Thomas, Ontario
Phone: 1-800-396-3462
You can also use our Contact page.
Contact The Carr Group if you have a question about this page or the website.
