High-touch final-mile delivery designed around the product and the customer experience.
Receiving, inventory handling and staging connected to final-mile delivery.
Coordinated delivery for construction materials and jobsite requirements.
Connect warehouse, delivery and customer information in one operational picture.
Proof of delivery is one completion record. Bring the agreed delivery notes, signature and photos together with the shipment so your team has context when questions arise later.
Delivery confirmation where recorded.
Date, time and recipient where captured.
Relevant delivery information.
Signature and photos where captured.
Record contents depend on the fields captured by the applicable program.
When a question arrives days or weeks later, the team needs more than a recollection of the visit. An agreed proof record preserves the information captured at completion and gives follow-up a starting point.
Only fields captured for the program are included. PODs, photos and signatures are parts of one completion capability, not separate services.
The recorded completion event linked to the shipment.
The completion date and time where captured in the record.
Recipient information captured under the applicable program.
Context entered by the delivery team.
A digital signature where the program requires and captures one.
Images of placement, packaging or condition where included in the capture process.
Define the required proof fields and capture responsibilities.
Record the applicable information at completion.
Share the record through the integration method agreed for the program.
Use the available record to support questions and follow-up.
A record can help the team review the recorded outcome and context. It does not guarantee that every question can be resolved from the record alone. Access, system return and retention requirements are confirmed during onboarding.
Agree how information moves between your systems and the operation.
Map shipment events to the people and systems that need them.
Connect the customer-facing delivery program to this capability.
No. They form one proof-of-delivery capability, with the fields captured according to the program.
Proof records can be returned through the integration method agreed during scoping.
Record-retention requirements are confirmed during onboarding and according to the applicable program.
Tell us what you’re moving, where it needs to go and what the customer experience needs to look like.
