High-touch final-mile delivery designed around the product and the customer experience.
Receiving, inventory handling and staging connected to final-mile delivery.
Coordinated delivery for construction materials and jobsite requirements.
Connect warehouse, delivery and customer information in one operational picture.
Large, high-value products need more than transportation. White Glove programs bring careful handling, scheduling, customer communication and documented completion into one delivery plan.
Carry the purchase experience through scheduling, delivery and follow-up.
Plan direct-to-customer delivery without building every operational step in-house.
Coordinate deliveries around building access, site contacts and the agreed placement requirements.
Unclear status, repeat deliveries and disconnected order information create work for your team. Plan the physical delivery and the customer conversation together, with a defined service scope and a record of completion.
Availability depends on the program, product, location and site conditions. The service matrix is confirmed during onboarding.
Plan the route into the property and the agreed position for the product.
Confirm inspection and any light assembly required before or during the delivery.
Packaging removal, haul-away and reverse logistics apply only where included in the program.
Coordinate the agreed window and recipient communication with the delivery operation.
Confirm the delivery requirements and plan an appropriate window.
Share the arrangements through the communication process agreed for the program.
Complete the handling and placement tasks included in scope.
Record the outcome and capture agreed proof fields, such as notes, signature or photos.
A completion record gives your team something to review after the delivery. The fields captured and how they reach your systems are agreed for your program. Tracking shows the operational information available for the shipment.
Plan access, handling and completion for large appliances.
Coordinate finished-product handling and agreed placement.
Review and prepare product before the final delivery.
Define one completion record and the proof fields it contains.
No. Installation-related work, assembly, packaging removal and haul-away depend on the program, product, location and site conditions. Confirm these tasks during scoping.
The delivery is planned into an agreed window, with notifications arranged for the program. Customers can also review available information on the Shipment Tracking page.
The program defines the proof record, which may include delivery notes, photos and a signature. Confirm the required fields and return method during onboarding.
Tell us what you’re moving, where it needs to go and what the customer experience needs to look like.
