How to track your order?

shipment-tracking

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The Carr Group is pleased to introduce shipment tracking feature on the website. the feature offers customers the ability to track their orders in real-time.

Shipment Tracking Information

Delivery Date & Time Window

Is the scheduled date of the delivery and the associated time window.

Road Order & Route Name

Road order shows the stop number on this route name. in the example above, This is stop number 1 on NAN05 and it will be delivered first.

How do I read the tracking information above?

In the sample given above, we would read it as follows:

For the order number XXXXX, it has been scheduled on Dec 12, 2020 between 10:8AM and 2:08 PM. it is the first stop on truck/route name NAN05. Currently this item has been received at the warehouse.

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Who we are

With over 100 years of Home Delivery experience, The Carr Group of Companies, including B&N Delivery, CDS (Carr’s Delivery Service Inc.) and NuVision are your long-term solution to a seamless home delivery program. We offer White glove home delivery service, Reverse Logistics, Logistics Management and Warehousing. 

reviews

The delivery man was very professional. He was very nice. I really appreciated how he took care to wipe his feet and his wheels. And he even completed my Christmas tree!!
The delivery agents were very helpful and professional. Thank you very much.
Everything on time as promised. The young man who delivered was polite, careful and professional. Many thanks for excellent service. mj
Please send this team of very competent and polite young men for our next delivery in March, 2021 (new fridge and new freezer)

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